One Simple Plan
You get access to all of Nexus, and your cost is based solely on usage.Free Trial
$0Explore every feature. No commitment.
- 14 days or 100k credits (whichever comes first)
- No credit card required
Standard
$20/month100,000 credits per month
- Connect to 50+ apps
- Individual or organization account
- Add-ons: $5 per 25,000 credits
Enterprise
Contact usCustom credit packages
- Hands-on workflow guidance
- Apps added on request
- Dedicated support
Consuming Credits
You can consume credits in two ways. Both draw from the same credit balance.Nexus Chat
Workflows executed interactively in the Nexus interface. Includes full reasoning and orchestration cost.Best for:
- Prototyping workflows quickly
- Testing tools and integrations interactively
- Iterating on multi-step logic without writing code
Your Own Tooling
Workflows triggered from your chatbot, IDE, or SDK. Credits measure only Nexus orchestration—not your LLM costs.Best for:
- Embedding Nexus inside your application
- Automating workflows programmatically
- Controlling prompts, data access, or orchestration directly
What’s Included in a Credit?
Credits measure end-to-end execution cost of a Nexus workflow:- LLM compute for reasoning, planning, and content generation
- Any tools or APIs you call (Slack, HubSpot, GitHub, Google Workspace, etc.)
- Data handling, chaining steps, routing inputs/outputs
- Any SDK-driven or IDE-driven execution that routes through Nexus
Typical Usage Examples
| Task | Credits |
|---|---|
| Basic conversation (simple Q&A, no tools) | ~20-50 |
| Checking your calendar | ~150 |
| Writing and reviewing code | ~100-300 |
| GitHub pull request review | ~200-400 |
| Document search and summary | ~300-500 |
| Complex multi-step task | ~500-1,000 |
- 200-650 substantial tasks like calendar checks, code reviews, or document searches
- 2,000-5,000 simple conversations for basic Q&A without tools
- Daily professional use with a healthy mix of interactions throughout the month
Managing Your Subscription
How to Upgrade
- Log in to nexus.civic.com
- Click “Billing” in your account menu
- Select “Upgrade to Standard Plan”
- Complete the secure checkout with Stripe
Purchasing Credit Top-Ups
- Go to your Billing page
- Click “Purchase Additional Credits”
- Buy a credit pack: 25,000 credits for $5
Top-up credits don’t roll over—they’re a one-time boost for your current billing period.
Monthly Credit Reset
Your credits refresh on the 1st of each month. Unused credits don’t carry forward.Canceling
Go to Billing > “Manage Billing” in the Stripe portal. Your access continues until the end of your paid period.FAQ
What happens if I run out of credits?
What happens if I run out of credits?
Your AI assistant will notify you. Purchase a top-up or wait until credits reset on the 1st of the next month.
Do credits roll over?
Do credits roll over?
No. Credits expire at the end of your billing cycle, including if you cancel.
What payment methods do you accept?
What payment methods do you accept?
We use Stripe and accept all major credit cards (Visa, Mastercard, American Express, Discover) and many regional payment methods.
Can I get a refund?
Can I get a refund?
We offer refunds on a case-by-case basis within 7 days of purchase. Contact us at [email protected].