Overview
Intercom is a customer messaging platform used for support, sales, and engagement. Connect Civic to Intercom to search contacts and conversations, retrieve full message histories, and query data using Intercom’s Search Query DSL.Add to Civic
Connect Intercom at nexus.civic.com
Available Tools (6)
| Tool | Description |
|---|---|
fetch | Retrieve detailed content for a specific resource by ID — accepts prefixed IDs (conversation_xxx, contact_xxx) or Intercom URLs |
get_contact | Retrieve complete details for a specific Intercom contact including profile, custom attributes, and timestamps |
get_conversation | Retrieve complete details for a specific Intercom conversation including full message history |
search | Unified search for conversations and contacts using the Intercom Search Query DSL |
search_contacts | Search for Intercom contacts using filter criteria such as email, name, phone, or custom attributes |
search_conversations | Search for Intercom conversations using filter criteria such as state, assignee, source type, or response time statistics |